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Question

 Prashanth Puttaparthy (PrashanthP7229)
Global Benifits Group

Global Benifits Group
IN
PrashanthP7229 Member since 2016 1 post
Global Benifits Group
Posted: Jun 13, 2018
Last activity: Jun 15, 2018
Posted: 13 Jun 2018 1:58 EDT
Last activity: 15 Jun 2018 9:38 EDT
Closed

Agents for sending remainder notifications or emails

I have a requirement that i have some time schedules in Database with columns StartTime and EndTime.

For Ex. 10:00 -- 10:30

10:30 -- 11:00 and so on...

So, here i want to send an email notification ( Ex.Your meeting will be start in 5 minutes) to a person before 5 minutes of starting time. is there any way to achieve this requirement? Using agents?

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Data Integration
User Experience

Posted: 6 years ago
Posted: 15 Jun 2018 9:38 EDT
Nick Loving (NickLoving_GCS)
PEGA
Senior Principal Engineer, Technical Support
Pegasystems Inc.
US

It sounds like you want to have the email ready and queued to be sent at a specific time. That is not something I've seen done, however, you could tie this to an SLA and have the associated activity send the email reminder 5 minutes before the meeting/scheduled time.

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