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 Lucas Brito (LucasB08)
Ericsson

Ericsson
US
LucasB08 Member since 2014 2 posts
Ericsson
Posted: Jul 17, 2015
Last activity: Aug 3, 2015
Posted: 17 Jul 2015 16:40 EDT
Last activity: 3 Aug 2015 10:58 EDT
Closed

AES Send email notification

I need to pull the average response time by day on a weekly basis from AES due to limited data availability and storage. Is it possible to have AES email the user with the specific report I need?

Report " Average Response Time by Day"

 

Any help would be greatly appreciated.

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Posted: 9 years ago
Posted: 3 Aug 2015 10:58 EDT
John Maruscak (JohnM466)
Perficient
John Maruscak
Perficient
US

First thing is to make sure PRPC is reporting to AES

Go to Administration on the left panel, then Administration Task and Manage Subscriptions. At this point just walk throught the steps to send out reports.

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