Question
Optum
IN
Posted: Aug 25, 2016
Last activity: Sep 7, 2016
Last activity: 7 Sep 2016 5:35 EDT
Closed
Solved
After upgrading from 6.1 SP2 to 7.1.9 none of the agents are working
Post upgrade none of the agents are working and our system is a single node environment. Tried to clear all the cache tables but nothing works.Followed the below process but nothing works. Can any one please suggest any better way if that's proved to be working.
- Stop the server,
- truncate below caching tables
Tables to be truncated are:
TRUNCATE TABLE PEGA_RULES.PR_SYS_CACHE_ENTRY;
TRUNCATE TABLE PEGA_RULES.PR_SYS_CACHE_DEP;
TRUNCATE TABLE PEGA_RULES.PR_SYS_APPCACHE_DEP;
TRUNCATE TABLE PEGA_RULES.PR_SYS_APPCACHE_SHORTCUT;
TRUNCATE TABLE PEGA_RULES.PR_SYS_APPCACHE_ENTRY;
TRUNCATE TABLE PEGA_RULES.PR_SYS_CACHE_IMPL;
TRUNCATE TABLE PEGA_RULES.PR_SYS_QUEUE_FTSINDEXER;
TRUNCATE TABLE PEGA_DATA.PR_SYS_QUEUE_FTSINDEXER;
TRUNCATE TABLE PEGA_RULES.PR_SYS_UPDATESCACHE;
TRUNCATE TABLE PEGA_RULES.PR4_RULE_SYSGEN;
TRUNCATE TABLE PEGA_RULES.PR_ASSEMBLEDCLASSES - remove extract marker file and clear all temp content and cache
- start the server.