Question
Aflac Northern Ireland
GB
Last activity: 14 May 2024 6:16 EDT
Fields not populating under Views in App studio constellation
Have just created a constellation application in pega app studio. Configured a connect rest and a datapage to fetch data from the external api. Could see that Pega has created properties at data and integration layer to manage the above.
The issue exist in referencing these data in case type from app studio views. Didn't work when referenced the property through data reference or query relationship. The view doesn't list the fields to source the data on UI. However able to refer the properties on dev studio as below.
Since our front end is going to be angular want to configure the fields on app studio. Please let me know how to configure these fields on the ui from app studio.
***Edited by Moderator Marissa to add Support Case Details***
Accepted Solution
Updated: 14 May 2024 6:16 EDT
Pegasystems Inc.
GB
@AlagappanR INC-B10452 (Fields not populating under Views in App studio constellation) has been closed as there was no response to our support team since March 17th.
Likely issue is that the properties were not actually marked as relevant. The support team needed your input to check if embedded fields were optimized but there as no further response.
The Support Case Reopen feature allows you to reopen a Support Case that was resolved within the past 20 days. If the Support Case was resolved more than 20 days ago, you should submit a new Support Case.
Please refer below document for more details:
https://support.pega.com/support-doc/supportpega-client-handbook#reopening-support-tickets
Pegasystems Inc.
CA
Can you please check if the fields are marked as "Relevant"? If not, please mark those fields as Relevant records, then it will be shown in the App studio.
Aflac Northern Ireland
GB
Hey @RameshSangili
The fields are marked as relevant and still not able to see them on the views.
Pegasystems Inc.
CA
PolicyDetail.Data.PolicyDetail - Is this correct? duplicate PolicyDetail
Did you get a chance to verify if the properties are shown under PropertyDetail at the first level?
Aflac Northern Ireland
GB
It has been updated now and facing the same issue.
As per the SS attached PDetails is a property on work class which uses query relationship to fetch from datapage of data. class PolicyDetails.Datapage returns the results from the REST connector.
Pegasystems Inc.
CA
Can you please create a property under PDetails for testing purposes and mark it as Relevant? Check if this temp property is getting displayed PDetails.TempProperty in your App studio?
Aflac Northern Ireland
GB
Created a temporary text property under PDetails to accept input and able to do that.
But the embedded properties inside data and metadata are not visible for selection in the views.
Pegasystems Inc.
CA
As you confirmed, PDetails.TempProperty works fine. Can you please create a temporary property in the 2nd embedded page (PDetails.Data.TempPropery) and check if it's working?
PDetails.Data.TempProperty
This seems to be a Product bug. I have seen a similar issue for Field level auditing (at 3 level).
Aflac Northern Ireland
GB
Field selection list is empty and not able to find the temporary property at (PDetails.Data).
Pegasystems Inc.
CA
It works for me (attached screenshots from Pega Infinity 23 version). Can you please check the Relevant records are marked correctly?
Aflac Northern Ireland
GB
Using the same Pega infinity 23 Version. Please find the screenshots below and still seeing the same issue as above.
The property is also marked as a relevant record. Could see that the property is marked relevant by default in dev studio.
Pegasystems Inc.
GB
@AlagappanR if you can replicate an issue that is not working as documented, please log a support issue via the MSP and provide the INC id here so that we can help track it.
Aflac Northern Ireland
GB
@MarijeSchillern Have created a incident INC-B10452
Accepted Solution
Updated: 14 May 2024 6:16 EDT
Pegasystems Inc.
GB
@AlagappanR INC-B10452 (Fields not populating under Views in App studio constellation) has been closed as there was no response to our support team since March 17th.
Likely issue is that the properties were not actually marked as relevant. The support team needed your input to check if embedded fields were optimized but there as no further response.
The Support Case Reopen feature allows you to reopen a Support Case that was resolved within the past 20 days. If the Support Case was resolved more than 20 days ago, you should submit a new Support Case.
Please refer below document for more details:
https://support.pega.com/support-doc/supportpega-client-handbook#reopening-support-tickets