Question
CAPGEMINI AMERICA INC
US
Last activity: 12 Jun 2020 5:25 EDT
Changing Prefix and Suffix of case type
Below is the example which i need to generate the case Id:
YYYYMMDD-000001
First case on the respective day will be - 20200612-000001
Second case on the same day will be - 20200612-000002
Third case on the next day will be - 20200613-000001
So the First Prefix will be the current date and the Suffix will be the sequence number only for the day. On next day new date and starting the sequence number to be generate.
Able to change the Prefix like updating the "pyWorkIDPrefix" as CurrentDate
Need help on changing the Suffix on how to change the format and resetting the value from starting number(000001) on the next day.
Thank You!