Question
HCL Technologies Ltd.
IN
Last activity: 20 Nov 2018 10:53 EST
Restrict case search for few users
Hi All,
Our requirement is to restrict case search functionality to certain users. There are 2 set of users, lets say - ABC, DEF. When ABC user logs in he should be able to perform case search on ABC cases and when DEF user log in in he should be able to perform case search on DEF cases.
If ABC user login and perform case search - only ABC cases must be opened and DEF cases should not be shown/opened and vice versa. Both these cases are of same case type but differentiated by using a flag.
Please help us in achieving this requirement.
Thanks
Vignesh.
***Updated by moderator: Lochan to update platform capability***
Accepted Solution
Swedbank AB
SE
We have implemented as below in pega 7.1.9 and 7.2 . I think from pega 7.2.2 some can be control through ABAC. In our requirement cases will be assoicated to country and one country related case should not work/Search by other country users.
1. Added country attribute in operator level and when operator logins we have loaded the attributes in operator page(Using ApplicationProfileSetup activity).
2. Added country attribute in case level.
3. Created access when rule and using function we have compared the attributes in operator and case level. If attributes matches then we are allowing the user to access case.
4. We have also update pySearchWorkParams activity and added our attributes from operator profile to search paramas.
I hope this will help
Thanks,
Deva.
HCL Technologies Ltd.
IN
Hi All,
Just to add on - FindWorkGadget is the Pega OOTB control used for case search used by us.
Thanks
Vignesh.
Coforge DPA
GB
Hi
What you can do is to update "OpenDefaults" activity. SaveAs that in your class and put the logic in there.
We have implemented the restriction doing this and It should work.
Regards
Bhavya
Accepted Solution
Swedbank AB
SE
We have implemented as below in pega 7.1.9 and 7.2 . I think from pega 7.2.2 some can be control through ABAC. In our requirement cases will be assoicated to country and one country related case should not work/Search by other country users.
1. Added country attribute in operator level and when operator logins we have loaded the attributes in operator page(Using ApplicationProfileSetup activity).
2. Added country attribute in case level.
3. Created access when rule and using function we have compared the attributes in operator and case level. If attributes matches then we are allowing the user to access case.
4. We have also update pySearchWorkParams activity and added our attributes from operator profile to search paramas.
I hope this will help
Thanks,
Deva.