Question

Siemens Technology & Service Pvt. Ltd.
IN
Last activity: 27 May 2025 0:09 EDT
How to restrict assignment to user in a case instance?
How to restrict a case instance assignment only to the person whom the assignment is assigned to. Other users with same access group should not be able to open the case assignment. It was possible to restrict the assignment when it was assigned to a Work Queue with the help of RBAC which was adding role in the Access group and in Work queues. But when the case is assigned to an operator then how to restrict the assignment and it should be similar to how RBAC works i.e. assignment is visible but the go button on assignment is not visible.