Question
EvonSys
LK
Last activity: 1 Aug 2025 10:30 EDT
Restricting Child Case Visibility in Assignment List Based on User Mapping in Pega Constellation Architecture
I’m working on a Pega application built using the Constellation architecture. Our case structure consists of three levels of cases, with multiple access groups and dedicated portals configured for each user role.
At the topmost parent case level, child cases (next level) are assigned to specific users based on user selection. These assignments are recorded in a data type that maps users to their designated cases.
We need to restrict the visibility of child cases in the Assignment list such that a user can only view the child cases that are explicitly assigned to them (as per the data stored in the data type). Any child case not assigned to the logged-in user should not appear in their Assignment list on the user portal.
I would like to know the recommended approach to achieve this in the Constellation architecture. Could you please advise on the best practices, configuration steps, or any considerations we should follow to implement this restriction effectively?
Updated: 1 Aug 2025 10:30 EDT
ai4process ltd
GB
Is there any limitation as to not able to use the OOTB User worklist widget?
Alternatively, if you need a custom solution, you could use a custom Data page for assignment filtering as per the Current operator ID.
You can creaet a read-only data page that sources takes the Current logged-in user's Id as a parameter and fetches the list of assignments as per your use case's needs.
You can source this data page on a Assign-Worklist class joining with the work class will give you access to teh pzInsKey of the case ID and assignment Id.
In constellation you can create a View that will display the data using the above created data page and a landing Page/ Widget to refer the View.