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PatrickC8660 Member since 2014 31 posts
TD Bank Group
Posted: Mar 1, 2018
Last activity: May 31, 2018
Closed
Solved

Rulebase Compare Wizard - getting Connection Timed Out

We are trying to use this wizard to compare 2 environments, but for some reason the first step to connect to the target system is not working.

We don't see anything specific in the logs on the target system.

Any idea what might be causing this?

***Edited by Moderator to update SR Details***

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System Administration
Support Case Created

Accepted Solution

Posted: 6 years ago

We identified that it is related to the number of ruleset versions and rules in those ruleset versions. If the comparison is done for fewer ruleset versions with less rules, the issue does not happen.

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