How to change the assignment status of case.
Hi ,
we have a requirement to change the status of case as well as assignment simultaneously.
we have set the pystatus work in flow its changing the status in case level not assignment level.please suggest me any ideas.
Thanks Inadvance.
Virtusa Consulting UK
GB
Are you able to set the assignment status in the flow (process designer)? On the assignment shape, you will have the option to set the status for that assignment.
Accenture
IN
Hi KAUTUKSHET,
actually we are setting this in assignment shape only. but its not reflecting in assignment level. while opening assignment from wb.
please let me know if any info required.
Virtusa Consulting UK
GB
If you want to explicitly set the status of your assignment, then please have a look at the below OOTB activity and reuse the logic from there.
Rule Info:
RULE-OBJ-ACTIVITY ASSIGN- RESETASSIGNMENTSTATUS #20110712T004916.769 GMT/Pega-ProCom:06-02-01
PLEASE DO NOT USE THE ACTIVITY AS IT IS.
Virtusa Consulting UK
GB
May be , you want to implement an On change rule and call the activity to update the assignment status. On change of the pyStatusWork, you can call the activity and update the assignment status.