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Question

 SRAVYA TADIKONDA (SravyaT)
LTIMindtree
Specialist - Software Engineering
LTIMindtree
IN
SravyaT Member since 2017 5 posts
LTIMindtree
Posted: Aug 23, 2020
Last activity: Aug 24, 2020
Posted: 23 Aug 2020 4:29 EDT
Last activity: 24 Aug 2020 3:01 EDT
Closed

Update Status for Child Case when status for Parent case is Changed

Hi All,

We have a requirement to update the Child Case status when the status of parent case is changed. Also when we change child case status, it should not effect the parent case case status.

I tried to implement this by opening the case with obj-open-by-handle and updating the status with"UpdateStatus" activity. But unable achieve the output.

Can anyone please help me out to achieve this?

Thanks:)

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Pega Platform 8.2
Case Management
Healthcare and Life Sciences
System Architect

Posted: 4 years ago
Posted: 24 Aug 2020 3:01 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Hello, 

Well I think you are on the right track. Why is not working? Openning child cases to change the status is the correct approach I think. Do you have any error message or anything like that.

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