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Question

 Eduardo Sanchez Alcala (sance) System Architect
Pegasystems Inc.
JP
sance Member since 2019 3 posts
Posted: Apr 13, 2021
Last activity: Apr 15, 2021
Posted: 13 Apr 2021 5:21 EDT
Last activity: 15 Apr 2021 11:11 EDT
Closed

in 8.5 How to change case status using an activity?

I am attaching an image. Is this the correct way to automatically change the status of a case?

In PropertiesValue field I tried set the case to different status and did not work.

I know this activity is working because in the same activity step 1 I am assigning the case to a different work queue and that is working correctly.

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Platform 8.5
Case Management

  • Sumit Kumar

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