Question
Great Eastern Life
SG
Last activity: 15 Feb 2017 9:28 EST
Best Approach to write an activity that opens the child case in multiple app instances
In Case management when I open child case under parent class , the child case should be open in multiple app instance in same time by writing the activity. Can anyone suggest me best approach. I have checked existing activities under work-, work-cover.
Thanks for advance help
***Updated by moderator: Lochan to edit title***
Pegasystems Inc.
US
Can you provide more detail regarding your requirement? I am not sure what is meant by "the child case should be open in multiple app instance in same time by writing the activity".
Great Eastern Life
SG
Hi Carissa,
Thanks for quick reply .
The requirement is when we create a child case from a parent case, the child case should be auto-open in new tab, and then control needs to go to Child case.
Can you please help me to share screen shot for more understanding.
Pegasystems Inc.
US
You should be able to upload the screen shot using the file attachments section. What version of Pega are you using?
Pegasystems Inc.
US
I was just looking at my 7.2.1 system, in the pypega_ui_harnessactions.js file there is an addWorkFromActionsMenuInNewTab function that might be helpful.
Pegasystems Inc.
US
Hi Prasad,
Did looking at the code in the addWorkFromActionsMenuInNewTab function help? Were you able to find a solution?