Divisions Best Approach
Hi,
I trying to learn more about division layers in ECS and how to implement it. Below is what I would like to achieve.
Org
Div1 Div2
Application
CaseX
Is it possible to do this structure without creating two applications? How would you set up the Operators to follow different pattern inheritance paths?
A suggested approach would be appreciated
SAB Bank
SA
Hi,
Following links might help to learn & create layers:
https://community.pega.com/sites/default/files/help_v73/project%20delivery/proj-class-layers-con.htm
https://collaborate.pega.com/question/difference-between-framework-and-application-prpc-terms
https://community.pega.com/sites/default/files/help_v83/procomhelpmain.htm
Regarding the mentioned use case the approach i would suggest is create a framework application that will have the base rules and create implementation that will extend the framework application for each division specific rules.
Regarding 'setting up the operators to follow different pattern inheritance path' ,correct me if understood wrong if you are talking about separating the application for operators then you can reference the access group created for division specific application(Implementation) and for routing you can update the organization structure on the work tab of operator ID.
Please add if you found a better approach.
Regards,
Abdul Sofiyaan.
Aflac
GB
Hi Abdul,
Thanks for your response.
Just so I am clear with your approach, what you are suggesting is to create a Framework say Org-TestFW and create my case and business rules in here.
Then create two Implementation applications for each of my divisions. Example below
Implementation One: Org-UK-TestUK-Work
Implementation Two: Org-US-TestUS-Work
Then build Implementation one and two on top of TestFW. You understood correctly regarding the operators and I was thinking of this above approach by using the access group for each application to solve the pattern inheritance issue.
This approach seems to be the only option, but I was trying to get another perspective so that I would not have to create two separate implementation layers with rulesets using the above example TestUS & TestUK that won’t be used. I thought there would be a feature in Pega when creating an application to just extend the division layer and use the same implementation application.
If anyone else has a suggestion please let me know.
Many Thanks