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KNOWN ISSUES

Known Issues provide information about existing Pega issues, including descriptions and workarounds or planned fixes. This page is updated regularly as new issues are discovered and documented.

Product


    • Posted by Bhavana_S on Aug 25, 2026
    • Last activity: 1 week 5 days ago

    Issue  The SmartInfo component does not function correctly for end users in the Theme Cosmos portal on Pega Platform 24.2.3, preventing access to critical business information.  The SmartInfo control is…

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    • 0 Replies
    • 51 Views
    • Posted by Lochan_DV on Aug 25, 2026
    • Last activity: 1 week 5 days ago

    Issue Explore Data screen does not load when it is set as the default screen in the UI KIT. Symptoms and Impact The Explore Data page remains non-functional when the portal loads. This prevents users from…

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    • 0 Replies
    • 12 Views
    • Posted by Lochan_DV on Aug 25, 2026
    • Last activity: 1 week 5 days ago

    Issue In Pega Platform™ users observe one or more of the following issues: Insights fail to load or display unexpected results. Explore Data functionality does not return data. Dashboard views appear…

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    • 0 Replies
    • 30 Views
    • Posted by MarijeSchillern on Aug 24, 2026
    • Last activity: 1 week 6 days ago

    Issue Updates to Pega Platform™ 24.1.5 from Pega Platform versions prior to Pega Platform '24.1 fail.  Symptoms and Impact In Pega Platform '24.1.5, the rules update fail during the Context…

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    • 0 Replies
    • 78 Views
    • Posted by MarijeSchillern on Aug 21, 2026
    • Last activity: 2 weeks 2 days ago

    Issue PDF documents fail to display in the Preview pane of OOTB attachments when viewed in the Edge browser.     Symptoms and Impact Users experience the inability to preview PDF attachments within the…

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    • 0 Replies
    • 45 Views
    • Posted by MarijeSchillern on Aug 19, 2026
    • Last activity: 2 weeks 4 days ago

    Issue When using Insights on Explorer or other landing pages, system-generated, out-of-the-box (OOTB) fields such as Obj Class and pzInsKey are visible.   Although these fields are not displayed by…

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    • 0 Replies
    • 88 Views

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