Issue Unable to convert a Word document to PDF within a Pega application. Symptoms and Impact Unable to convert Word document to PDF. Root Cause This is a known product limitation with Pega Platform. No…

Learn what can cause delays in ServiceLevelEvents agent processing.  Learn the correct approaches to setting Service-Level Agreements for Stages, Processes and Steps to avoid delays in your specific…

Issue A user is not able to submit Flow Action with View Hierarchical Form in Pega Infinity ‘24.2™ Constellation UI. Symptoms and Impact When submitting the Hierarchical Form and clicking the Submit or…

Issue Field level auditing records are generated without a pyGUID. Symptoms and Impact Field level auditing records do not display in the audit history for a case. Steps to reproduce Enable field level…

Issue The pxComparePages activity does not detect differences between the initial and modified versions of a page-list. Symptoms and Impact The added, modified, or removed elements in a page-list are not…

Issue Log files fail to download from Dev Studio after entering operator credentials. Symptoms and Impact The following symptoms occur on entering operator credentials in Dev Studio: Log files fail to…

Issue Email notifications sent from the Pega Platform and attached to the case cannot be downloaded. Symptoms and Impact Unable to download email.  The email content displays in a popup window.  Steps to…

Issue Case types in traditional UI mobile applications do not adopt inheritance in Channel configuration. Symptoms and Impact When you create a case from a traditional UI mobile application that uses…

Issue Post updating Pega PlatformTM 8.7.6 to later versions, the Utility Panel becomes unresponsive after clicking the Panel icon. The panel does not expand or collapse.  Symptoms and Impact  User is…

Scenario A Numeric Field Overflow error occurs when the value assigned to an optimized Decimal property does not align with the property's scale or precision. The following error message appears:…