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Discussion

 Rohit Upadhyaya (BPMGalaxy)
Wellcare
Manager Applicaton Development
Wellcare
US
BPMGalaxy Member since 2015 2 posts
Wellcare
Posted: Jun 23, 2016
Last activity: Sep 12, 2016
Posted: 23 Jun 2016 21:12 EDT
Last activity: 12 Sep 2016 21:40 EDT
Closed

Reopening a closed case design approach

We have Case that has 5 stages each with a single step having a process that is caking sub process.It is not a great design as single step represents the stage having a big complex process valuing mutipal subprocess each subprocess having its own subprocess and so on

  • We have a requirement to reopen a case at a particular status .
  • What is the good strategy to approach this?
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Posted: 8 years ago
Posted: 12 Sep 2016 21:40 EDT
Jangam Srinivas (JANGAMSRI)
Coforge Ltd

Coforge Ltd
US

Move the Case to  Stage the Case the User has asked. User reopens the Case and ask User to input the Stage the Case should move to. Based on User selected, move the Case accordingly.

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