My process in PEGA starts by importing some cases by reading a batch file. Then I need to put all these cases in predefined workbaskets. for example 'case 1' has a property 'team 1' so it should be kept in XYZ workbasket (Team 1's work basket). And so on.
Can any one help how should i start with it in case designer ?
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Posted: 7 years ago
Posted: 21 Sep 2015 22:54 EDT
Teng Hao Chua (chuat)
Global Tech Enablement, Senior Instructor
Use the case designer to define the stages and steps
Your file listener could start this case.
In the "service activity" (see the pdn article mentioned above), you can conditionally assign based on the properties in the clipboard to different workbaskets. So when someone is logged in the case manager (for example), they would see the work automatically in those workbaskets