Issue

Constellation Work portal fails to load if it has references to insights that have subsequently been deleted.

Symptoms and Impact

Landing page fails with the following error:

Show Page automation error: Cannot invoke "com.pega.pegarules.pub.clipboard.ClipboardPage.getString(String)" because "insightPage" is null

In network traffic, an http 500 Internal Server Error is returned with a response similar to the following response:

{
    "errorClassification": "Execution error",
    "localizedValue": "Execution error.",
    "errorDetails": [
        {
            "message": "Show Page automation error: Cannot invoke \"com.pega.pegarules.pub.clipboard.ClipboardPage.getString(String)\" because \"insightPage\" is null",
            "erroneousInputOutputFieldInPage": "",
            "erroneousInputOutputIdentifier": "",
            "errorClassification": "",
            "localizedValue": "Show Page automation error: Cannot invoke \"com.pega.pegarules.pub.clipboard.ClipboardPage.getString(String)\" because \"insightPage\" is null",
            "messageParameters": []
        }
    ]
}

The following figure illustrates the error:

Steps to reproduce

Delete an insight that is being referenced on the default landing page of the Constellation Work portal.

Root Cause

Home Landing page references an insight that has been deleted.

Solution

Work around

1. Open the configuration of the Home landing page.

2. Remove the reference to the deleted insight.

The following figure illustrates the deleted referenced insight:

This issue is planned to be addressed in a future Pega Platform release.  Issues are prioritized based on impact, severity, and capacity. The specific release for the fix has not yet been determined. This section will be updated with release details when the fix for this issue is available.