Google Firebase Cloud Messaging (FCM) for Android requires a new protocol for sending push notifications to Android mobile devices. To support this new Google security standard, Pega will include the…

All incidents addressed will be implemented within the Pega platform from 8.7.5 up to Infinity ‘24.1 and will also be in subsequent releases.  All Pega customers and applications on the platform will…

Find installation and update information by following this documentation roadmap for Pega Platform Infinity 23.1.2 patch release information.

Starting June 30th, 2024, due to security requirements, Pega Mobile Build Service will stop building versions of the Pega Legacy Mobile Client, also known as Pega Mobile Client 7. Affected versions Pega 7…

Find installation and update information by following this documentation roadmap for Pega Platform Infinity 23.1.1 patch release information.

This article provides information on how to build the Pega Sales Automation Zoom embedded app when using the Traditional UI architecture. If you use the Constellation architecture, see Building the Pega…

Google Firebase Cloud Messaging (FCM) for Android requires a new protocol for sending push notifications to Android mobile devices. To support this new Google security standard, Pega includes support in…

Problem scenario We have identified an issue with Agent Processing when attempting a restart, in the following scenario: Where an agent process is scheduled to run daily, or every weekday, at a specified…

Workforce Intelligence exports for custom reports and analysis Clients can create custom reports and perform custom analyses by accessing or downloading the different data exports that are available from…

  When using Pega Workforce Intelligence, it is important to understand how to use off-computer codes to better understand how associates work. If no keyboard or mouse activity is registered for a period…