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Question

 Malinda Patabandi (MalindaP3458)
CIBC

CIBC
CA
MalindaP3458 Member since 2016 9 posts
CIBC
Posted: Apr 26, 2017
Last activity: Apr 27, 2017
Posted: 26 Apr 2017 6:25 EDT
Last activity: 27 Apr 2017 10:08 EDT
Closed

Work Object is not found in work table and history table - How to recover

As per the exception, Differed save was failed at the case creation when it is moving from New Harness to Perform Harness, How to recover that work object?

Currently One of the work object IDs is missing and not found in DB (For example: Case ID Order S-1, S-2, S-3 - so S-2 is not found in the DB due to the failure of the above issue, As per New Harness - No ID is created )

***Updated by moderator: Lochan to add Categories***

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Case Management

Posted: 8 years ago
Posted: 27 Apr 2017 4:09 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Personally, I don’t think the attached log will be sufficient to understand the root cause. Obviously you are not having this issue constantly, was is it just a one shot or are you still having this problem from time to time ?

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