No history instances found in History class of a workobject
I am trying to create case using Email Listener, successfully created the case but no history instances written to the history class and no audit shown on the workobject. I dont see any issues, but unable to figure what could be the reason. Do we need to make any explicit configuration to view/save history.
We have our application built on Theme-Cosmos 03.01, and pega 8.6.2
Thanks in advance,
appreciate the help