Question
Cognizant Technology Solutions Corporation
IN
Last activity: 9 Jan 2025 9:34 EST
No instance found in db
When i run the bix report , i am getting the error no instance Found in data base but when i checked i have nearly 2 lakh record in DB. Till yesterday Extract which are of this type is running successfully. But whatever extract i am creating today has this sort of issues.
Accepted Solution
Updated: 9 Jan 2025 9:34 EST
Pegasystems Inc.
GB
It seems like you are encountering an issue with the BIX extraction process, where you are getting the error "no instance Found in database" despite having a significant number of records in the database. This issue is occurring specifically for the extracts created today, while the extracts of the same type were running successfully until yesterday.
To troubleshoot this issue, you can start by verifying the configuration settings for BIX in your on-premises environment, as well as ensuring that the elements in prbootstrap.xml and prconfig.xml are properly configured when running a command-line extract. Additionally, it's important to note that for Pega Platform 8.4 and later, Job Scheduler rules replace agents for automating BIX extraction processes. If you are using agents for BIX extractions, it's recommended to replace them with a Job Scheduler rule.
For more detailed troubleshooting steps and information on common BIX errors, you can refer to the following resources: - [Troubleshooting BIX for on-premises environments] - [Overview of BIX extractions in on-premises systems]()
It seems like you are encountering an issue with the BIX extraction process, where you are getting the error "no instance Found in database" despite having a significant number of records in the database. This issue is occurring specifically for the extracts created today, while the extracts of the same type were running successfully until yesterday.
To troubleshoot this issue, you can start by verifying the configuration settings for BIX in your on-premises environment, as well as ensuring that the elements in prbootstrap.xml and prconfig.xml are properly configured when running a command-line extract. Additionally, it's important to note that for Pega Platform 8.4 and later, Job Scheduler rules replace agents for automating BIX extraction processes. If you are using agents for BIX extractions, it's recommended to replace them with a Job Scheduler rule.
For more detailed troubleshooting steps and information on common BIX errors, you can refer to the following resources: - [Troubleshooting BIX for on-premises environments] - [Overview of BIX extractions in on-premises systems]()
I hope this information helps you in resolving the issue with the BIX extraction process. If you need further assistance, feel free to ask!
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Troubleshooting BIX for Cloud environments