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Question

 sudheer prakash (sudheerprakash)
SRINSOFT Technologies
Pega Technology Specialist
SRINSOFT Technologies
IN
sudheerprakash Member since 2016 30 posts
SRINSOFT Technologies
Posted: Oct 28, 2022
Last activity: Oct 28, 2022
Posted: 28 Oct 2022 6:27 EDT
Last activity: 28 Oct 2022 7:12 EDT
Closed

Work basket routing issue in Screen flow

We have a screen flow with 3 assignments. In the Start shape Routing is configured using Custom to WorkQueue. .

Assignment is routed to WorkQueue every time while moving from one assignment to other assignment. 

In Assignment Flow Action "For each also consider assignments in work queues" option is enabled.  

Any suggestions to handle this issue?

 

Thanks in advance.

 

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Case Management
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Senior System Architect

Posted: 2 years ago
Updated: 2 years ago
Posted: 28 Oct 2022 7:11 EDT
Updated: 28 Oct 2022 7:12 EDT
Srinidhi Mrithyunjayan (mrits1)
PEGA
Lead System Architect
Pegasystems Inc.
IN

@sudheerprakashHi, This is the expected behaviour of the screenflow, the routing would happen at the start of screenflow and all the assignments that are present in the screenflow would follow the same routing. 

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