Question
Sri Vishnu Educational Society
IN
Last activity: 17 May 2021 5:12 EDT
How to route to different work baskets
These are the details entered by the customer.I have created workbaskets and workqueues for Washers,Dry Cleaners and Iron people. Washers should only see the clothes selected for washing and Dry cleaners should see only those clothes where dry cleaning is selected and Price should not be visible to them. How to configure routing like this.
Pegasystems Inc.
IN
Hi,
Please check below links.
https://collaborate.pega.com/question/route-work-basket-based-dropdown-values-property
https://collaborate.pega.com/question/how-create-and-routing-work-basket
Coforge DPA
GB
Hi
Will you be creating sub cases for each row in your screenshot? If yes, then you can route the cases based on the drop down value they select.
If no subcases, then you can try with ABAC implementation. I think you can achieve this using the Property Read condition which can mask the information.
Regards
Bhavya
Bits in Glass
IN
Hi,
You can loop the pagelist and based on wash/iron create a case. Use NewFromFlow to create a top case. If child case, use pxCreateChildCases. You can pass parameters(price,quantity) in both the scenarios. Then route the case using ToWorkBasket/ToWorkList based on the passed parameter.