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Question

 Shyamali Pavithra Sasidaran (PAVISHAKIT)
Virtusa

Virtusa
LK
PAVISHAKIT Member since 2009 7 posts
Virtusa
Posted: Mar 17, 2025
Last activity: Mar 20, 2025
Posted: 17 Mar 2025 7:58 EDT
Last activity: 20 Mar 2025 6:49 EDT

Why no accounting when dispute accepted as acquire liable in the arbitration phase

Hi Team

When is a dispute accepted as acquire liable in the arbitration phase no accounting is happening in pega smart dispute 8.8.5?

Analysed the flow RULE-OBJ-FLOW PEGACARD-SD-DISPUTE-VISA- ASSOCREJACCTNGACQ.When Appeal is not given and if it is an allocation flow no accounting is happening

Could you please explain why accounting is not happening? If it is an issue, could you provide a fix or suggest any flow changes?

Thanks

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Smart Dispute for Issuers 8.7
Smart Dispute for Issuers
Financial Services
Lead System Architect

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