Question
AIG
JP
Last activity: 6 Jun 2024 2:13 EDT
When PEGA PRPC 6.2 SP2 support was ended ?
Is anywhere in PEGA website published the end of support date for PEGA PRPC 6.2 SP2 ?
Accepted Solution
Updated: 6 Jun 2024 2:13 EDT
Pegasystems Inc.
GB
@PRATEEK10KR End of Support dates are published, but the version you are referencing is very old (Version: 6.2 SP2 came out January 31, 2012) and no longer actively documented.
If you carry out an online search you should be able to find the below previous client questions:
Pega Product Support Dates - End of Life for versions
Do we have support expiry dates for PRPC 6.2 sp2 and PRPC 6.3 sp1 versions ?
Official documentation pages that you can find if you use either Google or our PSC search:
Pega software maintenance policies frequently asked questions
@PRATEEK10KR End of Support dates are published, but the version you are referencing is very old (Version: 6.2 SP2 came out January 31, 2012) and no longer actively documented.
If you carry out an online search you should be able to find the below previous client questions:
Pega Product Support Dates - End of Life for versions
Do we have support expiry dates for PRPC 6.2 sp2 and PRPC 6.3 sp1 versions ?
Official documentation pages that you can find if you use either Google or our PSC search:
Pega software maintenance policies frequently asked questions
Pega software enters Extended Support 18 months after the date that the minor version is made generally available. The Extended Support period lasts for 18 months, for a total of 36 months of support.
For all software released by Pegasystems prior to the release of Pega Infinity: Extended Support for these products, including all related versions, ended on June 30, 2023.
For details on Extended Support timelines not included as part of the Support@Pega contract documentation, see the Pega Extended Support program.