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WebChat(Chatbot) 8.1
Is there any sample application to show how a case type is included and simulated in the WebChat 8.1 ? Also some examples of what are the possible use cases ?
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Is there any sample application to show how a case type is included and simulated in the WebChat 8.1 ? Also some examples of what are the possible use cases ?
Hi,
Kindly check below Support Article. It is wort checking and will help you.
https://community.pega.com/knowledgebase/articles/web-chatbot
can i run WebChat interface on personal edition . As part of https://community.pega.com/knowledgebase/articles/pega-customer-service/web-chatbot this article it is mentioned that customer service framework and chat server is Prerequisites. Is this understanding correct
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