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Question

 Kareem El Sayed (KareemE16995663) Confidential
Confidential
EG
KareemE16995663 Member since 2023 1 post
Confidential
Posted: Nov 8, 2023
Last activity: Nov 27, 2023
Posted: 8 Nov 2023 9:43 EST
Last activity: 27 Nov 2023 4:57 EST
Solved

VISA RTSI APIs For Issuer Chargeback

Dear Team ,,

Please we need your support to know if you have a way of VISA RTSI APIs integration to be able to create chargeback Cases , Representations , Pre-arb and follow up on the created cases from the issuer Side.

***Edited by Moderator Marissa to change Content Type from Discussion to Question; changed General to Product; added Product details & Capability tags***
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Pega Platform Pega Smart Dispute for Payments Data Integration Financial Services Solutions Consultant

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Accepted Solution

Posted: 9 months ago
Updated: 9 months ago
Posted: 23 Nov 2023 10:07 EST
Updated: 27 Nov 2023 4:57 EST
Sanat Kumar Dash (dashs2) PEGA Product Manager, Financial Services Smart Apps
Pegasystems Inc.
IN

Hi @KareemE16995663,

There are Visa APIs for both pre-chargeback and post-chargeback processes in Pega Smart Dispute Issuer application.

Please refer to the Pega VCR Services data type for more information.

 

Thanks & Regards,

Sanat Kumar Dash.

 

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Accepted Solution

Posted: 9 months ago
Updated: 9 months ago
Posted: 23 Nov 2023 10:07 EST
Updated: 27 Nov 2023 4:57 EST
Sanat Kumar Dash (dashs2) PEGA Product Manager, Financial Services Smart Apps
Pegasystems Inc.
IN

Hi @KareemE16995663,

There are Visa APIs for both pre-chargeback and post-chargeback processes in Pega Smart Dispute Issuer application.

Please refer to the Pega VCR Services data type for more information.

 

Thanks & Regards,

Sanat Kumar Dash.

 

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