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 Shetty C (ShettyC17205435)
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ShettyC17205435 Member since 2024 4 posts
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Posted: Apr 15, 2025
Last activity: Apr 15, 2025
Posted: 15 Apr 2025 1:39 EDT
Last activity: 15 Apr 2025 2:15 EDT
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Using Case Data in Queue Processor

Hi Team,

I have a scenario where I am initiating a Queue Processor from a case. Since the Queue Processor runs on a separate thread, I would like to understand the best way to access and use the case data within the Queue Processor to perform the required processing.

Could you please advise on the recommended approach to achieve this?

Thanks & Regards, Shetty

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Pega Platform 8.8.3
Pega Platform
Dev/Designer Studio
Other Industry
Customer Service Developer

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Accepted Solution

Posted: 1 month ago
Updated: 1 month ago
Posted: 15 Apr 2025 2:04 EDT
Updated: 15 Apr 2025 2:15 EDT
Rajesh Dharapanyni (Rajesh Dharapanyni)
Eclantiqx
Rajesh Dharapanyni
Eclantiqx
IE

Hi Shetty,

When configuring the Queue Processor, there's an option to use the case's clipboard page as the context page. This allows the Queue Processor to access the case data during execution.

Please refer to the configuration section (as shown in the attached image) for guidance. I hope this helps!

Best regards, Rajesh

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