Question
P&G
PH
Last activity: 24 Aug 2020 8:24 EDT
User to assign task to another user.
Requirement:
User1 opens a new case ID and will be prompted a form to enter the names/operator ID of the members of the project team. The names that were input by user1 will be assigned/routed to do the specific task(collect nformation) or a child case.
Is this possible?
Pegasystems Inc.
FR
Hello,
Well all that sounds like a normal reassign really. Am I missing something here.
P&G
PH
yes, but my question is that, is it possible for the user1 to assign a task to someone. *note that user1 is not a developer.
Can the field value that user1 inputs in stage1, be the one to do the task in stage 2? (basically field value is the one routed to do the task)
*field value = name/operatorID
How? Kindly send reference.
Pegasystems Inc.
FR
Yes you can. Just use "ToWorklist" router and let your first user select the correct operator.