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 Bob Reawaruw (BobReawaruw) Atos PEGA Senior Architect
Atos
NL
BobReawaruw Member since 2018 73 posts
Atos
Posted: October 5, 2020
Last activity: January 28, 2021
Posted: 5 Oct 2020 11:55 EDT
Last activity: 28 Jan 2021 19:03 EST
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Automatically delete task

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Requirement:

Delete open tasks which are idle, these tasks are were initiated by optional processes available via de actions menu.

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Platform 8.4.2 Case Management

Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 5 Oct 2020 12:00 EDT
Updated: 28 Jan 2021 19:03 EST
Bob Reawaruw (BobReawaruw) Atos PEGA Senior Architect
Atos
NL
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  • In the optional process flow, add a connector and an end-shape to the task.
  • Add a empty flow action to the connector, ex. "EndTask".  
  • Add an SLA to the task.
  • Goal/deadline = ex. 8 hours.
  • Action after meeting the goal = Advance flow ("EndTask")  

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