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Question

 Bob Reawaruw (Bob Reawaruw)
Eviden
Senior PEGA Consultant
Eviden
NL
Bob Reawaruw Member since 2018 76 posts
Eviden
Posted: Oct 5, 2020
Last activity: Jan 28, 2021
Posted: 5 Oct 2020 11:55 EDT
Last activity: 28 Jan 2021 19:03 EST
Closed
Solved

Automatically delete task

Requirement:

Delete open tasks which are idle, these tasks are were initiated by optional processes available via de actions menu.

***Edited by Moderator Marissa to update Platform Capability tags****
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Pega Platform 8.4.2
Case Management

Accepted Solution

Posted: 4 years ago
Updated: 3 years ago
Posted: 5 Oct 2020 12:00 EDT
Updated: 28 Jan 2021 19:03 EST
Bob Reawaruw (Bob Reawaruw)
Eviden
Senior PEGA Consultant
Eviden
NL
  • In the optional process flow, add a connector and an end-shape to the task.
  • Add a empty flow action to the connector, ex. "EndTask".  
  • Add an SLA to the task.
  • Goal/deadline = ex. 8 hours.
  • Action after meeting the goal = Advance flow ("EndTask")  
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