Question
Wellsfargo
IN
Last activity: 7 Aug 2023 4:23 EDT
Unable to update the scheduled task
I am unable to update the scheduled task. It's opening a blank screen when i try to edit/update the schedule task.
I tried to update it from opening the Pega-ScheduledTask-Reporting instances from designer studio and Report browser as well. Both ways it's not working.
LTIMindtree
IN
@nagarjunab5127 Can you trace and check the logs if you face any issues in Opening Schedule in Reporting browser. You can also try to Open pzGetScheduledTasks Report available under Pega-ScheduledTask-Reporting class. Run the report you will see list of scheduled tasks . Click on yours one and Click Update and now update your time and date and click submit to make this change.
Wellsfargo
IN
I don't see any option to update when i opened it from pzGetScheduledTasks report. Here is the screenshot for the same.
One more thing, I don't see any issues in tracer and logs as well.
LTIMindtree
IN
@nagarjunab5127 Please click on that status it will open the scheduled window like one i attached. There you can see that update option.
Wellsfargo
IN
I did the same and unable to see the Update option. Refer the attached screenshots in my previous response for the same.
PEGA version - 8.4.2
Rule details -
CL:Pega-ScheduledTask-Reporting ID:pzGetScheduledTasks • ALL RS:Pega-LP-Reports:08-01-01
Apart from this, W are unable to update it from Designer Studio as well by opening the class instance. Am i missing any configuration?
LTIMindtree
IN
@nagarjunab5127 Follow the below screenshots
Now click on New for each row and check it opens your correct scheduled report. if yes you will see the below
Wellsfargo
IN
I am using PEGA 8.4. pzGetScheduledTasks is a list view from Pega-LP-Reports:08-01-01 ruleset. As i mentioned in my previous response and screenshots, i am unable to see the update option. If i open the class instance record then able to see the update option but it's giving the blank screen only.
LTIMindtree
IN
@nagarjunab5127 Then can you try to create a New Report with above screenshot configuration. So that you can able to open those scheduled tasks
Accepted Solution
Updated: 7 Aug 2023 4:23 EDT
Wellsfargo
IN
Here is resolution for this issue -
Copy the Review harness for Pega-ScheduledTask-Reporting into your application ruleset and replace the Show harness action on the Update button with an Update action (Add an action -> All actions -> Process work -> Update)