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Question

 Giulia Celeste (GiuliaC5)
Capgemini

Capgemini
IT
GiuliaC5 Member since 2020 8 posts
Capgemini
Posted: May 31, 2021
Last activity: Aug 7, 2023
Posted: 31 May 2021 9:30 EDT
Last activity: 7 Aug 2023 10:34 EDT
Closed

Upgrade to Cosmos UI for Customer Service 8.5

Hi everyone,

Does Customer Service 8.5.2 support the upgrade to Cosmos UI libraries? Thanks,

Giulia

***Edited by Moderator: Pooja Gadige to add platform capability tags***
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Pega Customer Service for Communications 8.5
User Experience
Updates

Posted: 3 years ago
Posted: 1 Jun 2021 7:59 EDT
Pranav Piyush (piyup)
PEGA
Lead Service Assurance Advisor, Cloud Migrations
Pegasystems Inc.
IN

Hi @GiuliaC5,

It seems customer service 8.5 does not support the upgrade to Cosmos UI libraries yet but only sales automation does. Please refer the snippet from Upgrade guide as well.

 

cs

 

https://community.pega.com/knowledgebase/articles/pega-sales-automation-implementation-guide/85/adopting-pega-cosmos-design-system

https://community.pega.com/knowledgebase/articles/crucial-upgrade-information-pega-customer-relationship-management/85-product-changes-upgrade-impacts

Thanks,

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  • Giulia Celeste Domenico Fodaro Antonio Patella

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