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Question

 Shanmugapriya Balan (ShanmugapriyaB)
HCL Technologies

HCL Technologies
IN
ShanmugapriyaB Member since 2015 7 posts
HCL Technologies
Posted: Nov 23, 2020
Last activity: Aug 7, 2023
Posted: 23 Nov 2020 11:14 EST
Last activity: 7 Aug 2023 10:35 EDT
Closed
Solved

Upgrade From 8.4 to 8.5

Hi All,

       We are trying to upgrade from 8.4 to 8.5. We are using linux 7 with tomcat 9 with jdk 8 and oracle 11g R2. we are using ojdbc8.jar as driver. We have updated the setupdatabase.properties files. On Running the upgrade.sh i am getting the below error

 ERROR   - Could not retrieve the database time

 

Attached is the full log trace.

Has Anyone have faced a similar issue. 

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Accepted Solution

Posted: 3 years ago
Posted: 5 Dec 2020 9:41 EST
Shanmugapriya Balan (ShanmugapriyaB)
HCL Technologies

HCL Technologies
IN

Yes. But it seems that additional roles is required apart from that in the documentation. I referred  the below community post

https://collaborate.pega.com/idea/engine-fails-initialize-after-clean-upgrade-pega-851-fixed

 

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Posted: 3 years ago
Posted: 2 Dec 2020 6:22 EST
Gowrishankar Ramasamy (GowrishankarR29)
Citicorp Services India Private Limited

Citicorp Services India Private Limited
IN

Hi ShanmugaPriyaB,

 

                 Could you please confirm whether the DB user configured for this upgrade  has all the required privileges. Pleas find mandatory DB privileges in the following upgrade guide.

https://community.pega.com/knowledgebase/documents/pega-platform-85-upgrade-guide-apache-tomcat-and-oracle

Please let us know if this helps.

Thanks,

Gowrishankar.

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Accepted Solution

Posted: 3 years ago
Posted: 5 Dec 2020 9:41 EST
Shanmugapriya Balan (ShanmugapriyaB)
HCL Technologies

HCL Technologies
IN

Yes. But it seems that additional roles is required apart from that in the documentation. I referred  the below community post

https://collaborate.pega.com/idea/engine-fails-initialize-after-clean-upgrade-pega-851-fixed

 

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