Updating from pega version 8.5 to 8.7.4.
We are in the process of updating from pega 8.5.2 and 8.5.5 to pega version 8.7.4. We are using JBoss and sql server. Where can I find the update files?
Pegasystems Inc.
IN
Raise a media request, in My Suport Portal - https://msp.pega.com
Create a new Support Request by choosing the Request Type as Media Request.
Thanks
Suhas
Updated: 15 Sep 2023 8:04 EDT
Pegasystems Inc.
GB
No no no, that information is incorrect. @SuhasKumar the process of raising a 'Media Request' has not existed for several years now..... Please check the below announcement for the latest method of obtaining licensed software:
The New Software Download Experience in My Pega is Live!
Also have a look at section 'Submitting Tickets' on the MSP FAQ to understand the types of support tickets users can request.
Please read the details on how to use My Software (on My Pega portal) by looking at this community About My Pega FAQ.
You need to make sure that you are correctly affiliated to your company and that you hold the relevant roles as assigned by your Account Administrator.
No no no, that information is incorrect. @SuhasKumar the process of raising a 'Media Request' has not existed for several years now..... Please check the below announcement for the latest method of obtaining licensed software:
The New Software Download Experience in My Pega is Live!
Also have a look at section 'Submitting Tickets' on the MSP FAQ to understand the types of support tickets users can request.
Please read the details on how to use My Software (on My Pega portal) by looking at this community About My Pega FAQ.
You need to make sure that you are correctly affiliated to your company and that you hold the relevant roles as assigned by your Account Administrator.
Refer to Administering Support Accounts for detailed steps on managing support contacts and an explanation of the Support user roles.
For an overview of all the roles available throughout the Pega ecosystem please see My Pega - Manage Users. Also see My Pega Frequently asked questions