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Question

 Sharan Nukala (SharanKN)
Accenture
IN
SharanKN Member since 2017 1 post
Posted: Nov 9, 2017
Last activity: Nov 10, 2017
Posted: 9 Nov 2017 5:05 EST
Last activity: 10 Nov 2017 0:51 EST
Closed

Update Pega Case Status at time of failure

Hi,

I want to update the Pega Case status at time of failure to reflect the move from IR to Bolt.

The status of a case when failing changes from "Pending Transfer to IR" to "Pending Transfer.

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Case Management

Posted: 7 years ago
Posted: 10 Nov 2017 0:51 EST
Gayathri Alloju (Gayathri_Alloju)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Sharan,

Can you elaborate your requirement in detail. However, the case status settings can be done at assignment level as per your usecase.

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