Last activity: 15 Nov 2017 7:10 EST
Case status is not updating after Wait shape
In my flow, I am giving one wait shape just before the End shape and making a delay of 2 mins to advance the flow to end shape. In the end shape I am setting my work status as Resolved-Completed. But unfortunately my work status is not getting updated after 2 mins of delay, though the Background Agent is able to process the work and pxUpdateOpName is getting updated with the Agent name.
I tried to search in pdn about the problem and came to know from https://community.pega.com/support/support-articles/work-object-status-not-updated-agents that the agent activity should save/commit the status. So in my case I opened ProcessEvent OOTB activity (Rule as final) where I did not find any save/commit for the Work Status.