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 Wassim Jrad (Wassim Jrad) Knowledge Experts SA
Knowledge Experts SA
FR
Wassim Jrad Member since 2015 41 posts
Knowledge Experts SA
Posted: April 9, 2016
Last activity: April 9, 2016
Posted: 9 Apr 2016 6:21 EDT
Last activity: 9 Apr 2016 6:42 EDT
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Is it possible to customize wait shape dependency to wait for more than one status ?

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Hello,

We have a requirement to wait for the subcase to reach different status. So is it possible to customize the wait shape dependency to wait for more than one status ? or is there another way to do it ?

Thanks,

Case Management
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Accepted Solution

Posted: 6 years ago
Posted: 9 Apr 2016 6:42 EDT
Phani Sahukaru (sahup1) PEGA Architect - Financial Services
Pegasystems Inc.
IN

Hi Wassim, Good morning!

  • No. Wait shape doesn't honor multiple statuses.
  • could we split the flow to use multiple wait smart shapes instead?
  • or could we leverage pyWaitForCase with appropriate parameter values for DependentOn (Child Class) & DependentStatus (and child case status) being passed dynamically either from a decision table or map value rule using 'AllCoveredResolved'?

Please share your thoughts/use case/comments, Thank you!

psahukaru

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