I have an issue where the event from Kafka is coming and we have to update the case status. When the case status is getting updated , the history is not getting updated. There is no entry getting added in the history class instances.
The update happens by pytracksecuritychanges declare trigger. When I simulate the Kafka activity , and try to run then after the case status update , history gets updated where as when the event comes via Kafka , no update is happening in history. Although the case status gets updated properly and can be seen in the work table as well
kindly suggest what can be done in this case
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