Question
Infosys Ltd
IN
Last activity: 27 Jun 2022 9:52 EDT
Unable to start Windows Application in openspan
Hi,
I am trying to start windows application, but getting error.
Please find below screenshot
Kindly help.
Regards,
Pooja
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Pegasystems Inc.
US
@PoojaK386 Whenever I see issues launching interrogation, I generally start with Process Explorer to help identify the process(es) that launch and how they are launching. Process Explorer can hep you identify how you need to setup your adapter. FOr example, you might notice that wen you click your shortcut for "hdadmin.exe" a separate process is actually launched while "hdadmin.exe" is closed. This might be why you see an error. You'll need to understand how the process you are looking for starts up in order to interrogate it.
Infosys Ltd
IN
@ThomasSasnett Thank you. I will check it once
Infosys Ltd
IN
Hi @ThomasSasnett ,
Could you please tell me how to install process explorer in Remote Desktop?
Regards,
Pooja
Pegasystems Inc.
US
@PoojaK386 You don't really need to install it. It can be run from the EXE. Here is a link from Microsoft.
https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer
Infosys Ltd
IN
Hi @ThomasSasnett,
I will install the latest version of Pega Robotics Studio. Because getting same error for Internet explorer as well.
Could you please suggest which version do i need to install?
Regards,
Pooja
Infosys Ltd
IN
Hi @ThomasSasnett/@HabeebBaig/@Mitchell,
I am currently using 8.0.2061.0 version of Pega Robotics Studio in Visual studio 2015 version 14.0.2543.01.
Since few applications are not working, i am planning to upgrade the Pega Version.
This needs to be done urgently.
Kindly suggest me the version which i need to install and provide the steps.
Regards,
Pooja
Pegasystems Inc.
US
Infosys Ltd
IN
Hi @ThomasSasnett,
Visual studio 2015 will not support in Windows 10.
Kindly suggest which version does Pega supports apart from VS2015.
Pegasystems Inc.
US
@PoojaK386 VS2015 does work on Windows 10. I believe that Microsoft may have removed one of the prerequisites for Pega Robotics Studio from their download. I would suggest opening a support request as they can assist in getting it installed for you.