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Question

 deeksha revankar (deekshar0715)
accenture

accenture
IN
deekshar0715 Member since 2019 1 post
accenture
Posted: Apr 19, 2020
Last activity: Apr 20, 2020
Posted: 19 Apr 2020 11:54 EDT
Last activity: 20 Apr 2020 4:19 EDT
Closed

Unable to Interrogate web and windows application in my pega openspan application 8.0 windows 10 updated version 1909

Hi Team.

As I am unable to rectify the problems when interrogating the web and Windows application.

I tried all the way to solve the problem by checking all support requests & questions.

 

1>Tools > options> Pega Robotics>studio Diagnostics>Output publisher  >mode>off

2>Tried whitelisting my open span and other related application from anti-virus.

 

Please find the Snapshots of error.

 

Windows  10, version :1909

Pega open span 8.0

 

Please help me to resolve the above issue 

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Robotic Process Automation
Other Industry
Pega Academy

  • John Billington
Posted: 4 years ago
Posted: 20 Apr 2020 4:19 EDT
Leela Aditya Menda (Aditya Menda)
PEGA
Senior Principal Technical Support Engineer, Robotic Process Automation
Pegasystems Inc.
IN

Below versions of windows 10 are only supported for Pega Robotics 8.0

Windows 10 (32- and 64-bit, versions 1607, 1703, 1709, and 1803) with below requirement.

Note: You must install update 2919355(available through Windows Update) before installing Visual Studio 2015 because the .NET Framework 4.6 installer requires this update.

Ref link: https://community.pega.com/knowledgebase/documents/pega-robotic-automation-studio-80-installation-instructions

Can you please let us know the exact version of Robotics you are using? You can get version details from below screenshot.

Robotics Version details screenshot

 

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