Question
Unable to delete instances of System-User-Recents
Hi
As part of a requirement we increased the number of Recent entries to 100 by updating the Pega-UIEngine.pyMaxRecentsCount to 100. The pzPurgeExtraRecents agent is enabled yet it does not seem to delete the records from System-User-Recents (pr_data_recents). I also tried using RDB-Delete even that didnt work. Tried Obj-Delete-By-Handle just to check the issue, though it didnt give any errors the instances were not removed. However I did observe that the pxCreateDataTime value and pxCreateOpName values of the instance were updated post Obj-Delete-By-Handle execution. (which leads me to believe that for each deleted entry, 1 entry is added (with values <pyRecordKey>Default Record Key</pyRecordKey>), though I could not obseve any such inserts running in the trace)
We cant seem to figure out the issue. Has anyone faced similar issue?
***Edited by Moderator: Lochan to update platform capability tags***
BPM Company
NL
1. What version of Pega do you use?
2. Did you also update the Param.MaxRecords from 30 to 100 in pzPurgeExtraRecents activity?
BPM Company
NL
There're 2 agents (and 2 activities)
1. System-User-Recents.pzPurgeExtraRecents
2. System-User-Report-RecentReports.pzPurgeExtraRecents
In 1st, I guess you need to update "int maxAllowed = 30;" line in the java step.
In 2nd you need to update Param.MaxRecords in the first Property-Set method
Canadian Imperial Bank of Commerce
CA
I did not update maxAllowed since I wanted to check whether records are getting purged or not. The activity should have purged 70 records.