Closed
Solved
Unable to create listener instance (Email)
Hi All,
I am getting the below error when i am trying to start the email listener. Kindly help me on this.
| Start Listener Status |
| Listener 'Data-Admin-Connect-EmailListener:aswuat2Listener.Listener(com.pega.pegarules.integration.engine.internal.services.email.EmailListener)/0' failed to start because of the following error: |
| Failed to launch listener, com.pega.pegarules.pub.PRException: Unable to create listener instance - LISTENER!ASWUAT2LISTENER From: (BC17C2EB4333B6D37A1FF908A7082F4FC:(MBean Access)) |
***Updated by moderator: Lochan to update Categories***
Accepted Solution
Posted: 8 years ago
PEGA
Pegasystems Inc.
IN
Have seen this error message if the Listener operator account is not configured, or has been set up with the wrong password.
Verify the Email Account configured for the email listener is correct or valid and try again.
If the issue still persists with correct email account details for receiver then enable debug on com.pega.pegarules.integration.engine.internal.services.email.EmailListener and try to enable the email listener. Check the pegarules.log for additional info on why it is failing.