Question
EY
US
Last activity: 19 Dec 2016 16:09 EST
Is there a way to include a link in an email to open the CaseManager7 portal directly to "Manage Change" (editing delegated rules)?
This is for Pega 7.1.8.
We were doing this in 7.1.5 with a link like this....
<a href="{pxRequestor.pxReqContextURI LITERAL}/{pxRequestor.pxReqServletNameReal LITERAL}{%
appendString("?pyActivity=DDD-FW-Class-Data-DataTableName.ListEditor");
%}">
It opened a data table in the editor directly. But the paradigm for delegated rules has changed to "Manage Change" in the CM7 portal - with no ListEditor, no "pop out" rule editor.
In 7.1.8, I can use a link like this in the Correspondence Fragment....
<a href="{pxRequestor.pxReqContextURI LITERAL}/{pxRequestor.pxReqServletNameReal LITERAL}{%
appendString("?pyActivity=Data-Portal.ShowSelectedPortal&portal=pyCaseManager7");
%}">
....to open the CM7 portal from an email, but would like to get "closer" to the delegated data table itself (reduce clicks).
Maybe there is even a way to go directly to the delegated data table editor.
Thanks!
Dennis
Message was edited by: Marissa Rogers - Added Category
Pegasystems Inc.
IN
Hello Dennis,
So, you want to open your case manager portal and then take your user directly to the favorite tab ? Is my understanding correct ?
If that is your requirement , then you need to modify your portal to have the favorites section appear by default so that whenever anyone opens the portal, they can see the favourites tab as the first one.
I am not aware of any other mechanism which can help you in this. Will do some research at my end and get back you meanwhile please explore the suggested option. .
Rules Cube Inc.
CA
HI Santanu,
I believe he want to open case manager portal directly from an email link, similar to DWA( where we access assignments outside of PRPC ).
Thanks
Venkatesh G
Kravish Corporation
CA
Hi Santanu, did you get any further solution for this issue as my requirement is to open the portal+open the assignment also whose key is passed.
I am using this code, but its only opening portal:
appendString("?pyActivity=Data-Portal.ShowSelectedPortal&portal=pyCaseManager7");
ClipboardPage ap = tools.findPage("newAssignPage");
String insKey = ap.getString("pzInsKey");
String objClass = ap.getString("pxObjClass");
appendString("&InsHandle=" + pega_rules_utilities.encodeURLParameter(insKey));
appendString("&InsClass=" + objClass);
%}">{.pyID}</a>