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 Srividhya Renganathan (Srividhya.R) Common Wealth Bank of Australia Senior Case Engineer
Common Wealth Bank of Australia
AU
Srividhya.R Member since 2015 28 posts
Common Wealth Bank of Australia
Posted: Jun 6, 2016
Last activity: Jun 7, 2016
Posted: 6 Jun 2016 1:24 EDT
Last activity: 7 Jun 2016 5:44 EDT
Closed
Solved

Support Portal not working

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I can't raise a SR today as it was throwing a "Contact Phone: This field may not be blank" error was thrown.

I do have a contact number saved against my profile. Still the same error popped up.

I provided an alternate contact phone as well.

ContactPhoneBlank.JPG

System Administration
Posted: 6 years ago
Posted: 6 Jun 2016 3:48 EDT
Joe Abi Sleiman (JoeAbiSleiman) Murex
Murex
LB
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I'm having the same issue (not the first time as well). I tried updating the phone number in my profile but still no go.

I wanted to open an SR for this issue but wait . . . . .

Posted: 6 years ago
Posted: 6 Jun 2016 5:04 EDT
DurgadaVijayakumar (LochanaDurgadavijayakumar)

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Hi Sri,

Thank you for raising it here. I just had a check internally and it looks like its been reported and the team is working on fixing it soon!

Thank you for your patience.

Regards,

Lochan  |  Online Community Moderator  |  Pegasystems Inc.

Accepted Solution

Posted: 6 years ago
Posted: 7 Jun 2016 2:41 EDT
Srividhya Renganathan (Srividhya.R) Common Wealth Bank of Australia Senior Case Engineer
Common Wealth Bank of Australia
AU
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I am able to submit SR now.

Thanks Lochan,

Sri

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