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Question

 Jamie Schuman (JamieSchuman)
Canadian Tire Corporation Ltd
Business Analyst
Canadian Tire Corporation Ltd
CA
JamieSchuman Member since 2018 19 posts
Canadian Tire Corporation Ltd
Posted: Jul 31, 2023
Last activity: Sep 13, 2023
Posted: 31 Jul 2023 9:30 EDT
Last activity: 13 Sep 2023 10:25 EDT
Closed

Smart Disputes - Initiate Arbitration: SD Initiated Email Required Before Moving Forward with Arbitration

During some Initiate Arbitrations our users are prompted to complete an email before the system allows the user to complete the Initiate Arbitration.

Please provide additional details on why this step is needed.

Jamie

***Edited by Moderator Marije to add Capability tags***
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Smart Dispute for Issuers 7.48
Agent Desktop
Case Management
Financial Services
Business Architect

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