Question
Canadian Tire Corporation Ltd
Canadian Tire Corporation Ltd
CA
Canadian Tire Corporation Ltd
Posted: Jul 31, 2023
Last activity: Jan 25, 2024
Last activity: 25 Jan 2024 8:56 EST
Solved
Smart Disputes - Reject5000's - Cases in Claims Manager Updated as "Worked"
Scenario
- Reject5000 (any type, A,B,C) is received in Smart Disputes
- User processes Reject5000 as needed and case is resolved in Smart Disputes
- Case in Claims Manager is left in an unworked state (not updated as Worked)
Question: Is there, or will there be, a systematic response back to Claims Manager to update Reject5000's as worked?
***Edited by Moderator Marije to add Capability tags***
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Accepted Solution
Posted: 1 year ago
Updated: 10 months ago
Updated: 25 Jan 2024 8:56 EST
PEGA
Pegasystems Inc.
IN
Hi @JamieSchuman - Can you please log an INC against Smart Dispute product and one of our team members will get in call with you to clarify your questions.
Thanks,
Accepted Solution
Posted: 1 year ago
Updated: 10 months ago
Updated: 25 Jan 2024 8:56 EST
PEGA
Pegasystems Inc.
IN
Hi @JamieSchuman - Can you please log an INC against Smart Dispute product and one of our team members will get in call with you to clarify your questions.
Thanks,