Question

Canadian Tire Corporation Ltd
CA
Last activity: 31 Jul 2023 9:08 EDT
Smart Dispute - +15 Fraud Chargebacks and Collaboration
Regarding April HotFix 83179, in the following scenario, should Smart Disputes allow a Fraud chargeback to be resubmitted using reason codes 4837/4870/4871?
- 15 Fraud CB's are submitted
- Merchant does not provide a credit through Collaboration for two(2) transactions and credits for the remaining 13 transactions
- the two(2) transactions not credited are available to resubmit
- the two(2) transactions not credited are technically under the 15 total Fraud Chargebacks, unless the two(2) resubmits are added to the 15 original.