Posted: 2 Jun 2017 3:43 EDT Last activity: 7 Jun 2017 3:58 EDT
SLA Agent Throughput Tuning
We are using 7.1.8 Version.In Some of the PDN Articles it has been mentioned that by updating the settings namely ‘slaunitstoprocess’, ‘slaunitstoretrieve’ and ‘slarefreshlisteachiteration’, we can tune the ServiceLevelEvents Agent.
Can you please let us wether the SLA Agent(7.1.8 PRPC) is using the above named system settings to retrieve and process the SLA Assignments?
***Updated by Moderator: Marissa to update categories***